Cancellation Policy
Cancellation and renewal terms are confirmed in the service contract or written quotation for each engagement.
Recurring services
Subscriptions are billed monthly in advance. A customer can request cancellation before the next renewal, subject to the notice period and other terms in the agreed service contract.
One-time projects
Project cancellation, handover and any outstanding work are handled according to the written quotation and the work completed at the time of cancellation.
How to request cancellation
Please contact Nexothra through the Contact page with your business name and engagement details. We will confirm the applicable next steps in writing.